Travis Laws — Systems Administrator
travis@travislaws.com · (502) 291-9315

Travis Laws

Systems Administrator — Network & Endpoints

IT professional with 15+ years experience administering network and workstations — from on-prem environments to cloud based multi-country endpoint fleets. I maintain infrastructure so people don’t think about, so they never have to.

email travis@travislaws.com cell (502) 291-9315 based in Louisville, KY
system_uptime.json ● live
15+yrs
IT EXPERIENCE
200+
ENDPOINTS MANAGED
300+
USERS SUPPORTED
01 /
Work experience
2021–2025 · onpoint-warranty
OnPoint Warranty
2021 — 2025
Leading B2B service provider supplying warranties and service contracts.
  • System Administrator for 150+ endpoints and 250+ users across multiple countries.
  • Deployed and administered MS Intune to facilitate centralized endpoint management.
  • Developed and deployed an internal ticketing system using Jira Service Management, including a voice-to-text ticket submission option built on OnPoint’s VOIP system.
  • Administered licensing for MS products, HubSpot, Adobe, Kustomer, Jira, and others.
  • Ran internal help desk for OPW users.
  • Implemented security protocols including MFA and regional lockouts.
  • Migrated 75 users onto OnPoint systems following an acquisition.
2008–2020 · microvisions-computer-systems
Microvisions Computer Systems
2008 — 2020
Reseller of ComputerEase construction accounting software and managed service provider.
  • System administrator for an on-prem network and 30 local and remote endpoints.
  • Administered internal systems: multiple Windows Server versions from 2003 to 2016, 30 users, and associated peripherals.
  • Installed and supported internal tools including Office 365, Datto, RingCentral, and SimpleHelp.
  • Installed and supported customer-facing products for backup, VOIP, email, anti-virus/SPAM protection, and sync & share.
  • Installed servers, network cabling, PCs, and peripherals at customer locations.
02 /
Skills & tools

Endpoint & Identity

MS Intune MFA Regional Lockouts Office 365

Service & Support

Jira Service Mgmt Kustomer HubSpot SimpleHelp

Infrastructure

On-prem servers VOIP (RingCentral) Datto backup Network cabling

Development

Python C++ Web development

Licensing & Admin

MS Products Adobe Jira

Security

Anti-virus / SPAM Access control Acquisition migration
03 /
Education & training
2019 — 2020
Code Louisville
Web development, Python, C++
2007 — 2008
University of Louisville
Completed 30 hours toward a Mechanical Engineering degree
2007
Christian Academy of Louisville
High School Diploma